Corporate Sales Representative

Prospecting and Lead Generation: Identify and research potential clients in need of call center support services. Utilize various channels such as networking, cold calling, email campaigns, and social media to generate leads and initiate contact with decision-makers.

Consultative Selling: Understand the unique needs and pain points of prospective clients. Conduct thorough needs assessments and provide tailored solutions that align with their business objectives. Serve as a trusted advisor by offering insights and recommendations to optimize their customer service operations.

Presentation and Proposal Development: Create compelling presentations and proposals that articulate the benefits and ROI of our call center outsourcing solutions. Clearly outline service offerings, pricing structures, and implementation timelines to prospects during meetings and presentations.

Relationship Building: Cultivate strong relationships with key stakeholders, including C-suite executives, department heads, and procurement professionals. Maintain regular communication to foster trust and demonstrate our commitment to meeting their needs.

Negotiation and Closing: Lead negotiations to secure favorable terms and agreements with clients. Address any concerns or objections raised during the sales process and work collaboratively with internal teams to ensure a seamless transition from prospect to client.

Account Management: Serve as the primary point of contact for clients post-sale. Coordinate with our operations and recruitment teams to ensure smooth onboarding and ongoing support for their call center needs. Proactively address any issues or challenges to maintain high levels of customer satisfaction.